Success Story | Mairi Urquhart & Son Funeral Group
by Vicki Barlow
• Published 21/07/2025
In this case study, we explore how Mairi Urquhart & Sons, a family-run funeral director business, enhanced their service delivery by adopting Funeral Notices. If you're a subscriber to Funeral Notices already, this case study explains how Mairi Urquhart & Sons are using their unlimited digital notices to great effect for their families and charities. If you haven't yet subscribed, find out how you could benefit by reading on.
Mairi Urquhart & Sons faced the challenge of managing separate platforms for funeral notices, tributes, and online donations. Seeking an efficient solution, they turned to Funeral Notices in January 2025, attracted by its ability to consolidate these elements into one platform.
David Ross, Funeral Director at Mairi Urquhart & Son, reflects on the transition: "We have found it very easy to move over to using Funeral Notices, where all these elements are offered on one platform, and managed for us, taking away a lot of time consuming admin, and leaving us to focus more on caring for bereaved families and their loved ones."
The benefits have been tangible. The inclusion of a QR code on each notice has made it easier for attendees to contribute to charitable donations online, even if they haven't brought cash to the service. Families have also expressed appreciation for the ability to leave tributes directly on the notices.
David adds: "I have been very happy with the support received from the funeral team at Funeral Notices, who assist with any queries related to charity donations quickly and professionally.
"I can highly recommend Funeral Notices, and I am happy with all the features offered on their platform."
For funeral directors looking to streamline their processes and enhance their service capabilities, Mairi Urquhart & Sons' experience with Funeral Notices provides a practical example of how such a platform can be beneficial.
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