Client Success Story: Maximising Benefits with Mairi Urquhart & Son Funeral Group
by Vicki Barlow
• Published 09/05/2025

For funeral directors already subscribed to Funeral Notices, exploring the full potential of your subscription can unlock significant benefits. This case study showcases how Mairi Urquhart & Sons effectively utilised their unlimited digital notices to enhance their services and client satisfaction.
Mairi Urquhart & Sons, a family-run business, initially faced the challenge of managing various platforms for funeral notices, tributes, and online donations. In January 2025, they embraced the full capabilities of Funeral Notices and streamlined these processes into one cohesive platform. They really benefit from unlimited digital notices, finding them valuable for their business, for charities, and for their families.
David Ross, Funeral Director at Mairi Urquhart & Son, shares their experience: "We have seen an increase in charitable donation totals, as every notice comes with a QR code, which we feature on our donations box label at funeral venues, and on local notices that are placed in certain towns and villages, and gives people the option to donate online if they have not brought cash to a service, as well as before and after a service online.
Many families have commented on how nice it is to read the tributes that can be left on the notice for their loved one."
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